1. Information We Collect
We may collect different types of information to provide and improve our services.
Personal Information
When you use Gulfcart, we may collect:
- Full name
- Email address
- Phone number
- Delivery and billing address
- Account login credentials
Order and Transaction Information
When you place an order on Gulfcart, we may collect:
- Purchased products (furniture for home or office)
- Order history
- Payment transaction details (processed securely through payment providers)
Device and Usage Information
We may automatically collect certain information such as:
- Device type
- Operating system
- App version
- IP address
- Browser type
- Usage data and interaction with our services
2. How We Use Your Information
We use the collected information for the following purposes:
- To create and manage your Gulfcart account
- To process and deliver your orders
- To provide customer support
- To improve our website and mobile application
- To communicate order updates and important service notifications
- To detect fraud and ensure security
- To comply with legal obligations
3. Sharing of Information
We do not sell your personal information. However, we may share information with trusted third parties such as:
- Payment service providers
- Delivery and logistics partners
- IT service providers
- Legal authorities when required by law
These partners are only allowed to use your information to perform services for Gulfcart.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Security measures may include:
- Secure servers
- Encrypted communications
- Restricted access to sensitive data
However, no method of internet transmission is completely secure.
5. Cookies and Tracking
The Gulfcart website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze traffic and usage patterns
You may disable cookies through your browser settings, though some features may not function properly.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for certain data uses
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website or app may contain links to third-party websites. Gulfcart is not responsible for the privacy practices of these external sites. We encourage users to review the privacy policies of those websites.